Headquarters ZA du Meyrol, 2 Rue de l´Artisanat, 26200 Montélimar
SAS with a capital of 38.000 € registered in RCS Romans, number 481 209 146
VAT number: FR 21 481 209 146
Director of Publication: N. Reicher
Use of the SERCO website implies full compliance with the general conditions of use described below.
The conditions of use may be altered at any time to take into account technological evolutions. Users of the SERCO website are therefore encouraged to check the conditions on a regular basis.
Users are required to respect the conditions of use defined below and, in particular, the terms of the French law "Informatique et libertés" N°78-17 of 6 January 1978, modify by law N°2004-801 of 6 August 2004, the French law on "économie numérique" N°2016-1321 called "Loi Lemaire" and the European regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, any breach of which could be deemed a criminal offense.
Users must refrain from collecting, improperly soliciting, misrepresenting, or using any Personal Data of the information available online in any way likely to undermine an individual's private life or reputation.
Intellectual Property Rights
The general structure, layout and design of the SERCO website, as well as the information, charts, photographs, images, texts, video sequences, with or without sound, and other materials accessible on the SERCO website are subject to laws protecting intellectual property, SERCO being the owner of or having the corresponding rights for the purposes of this website.
For this reason, any partial or total reproduction, representation, adaptation, translation, and/or transformation of the SERCO website or one or more of its components by any means (including transfer to another website) without the prior written authorization of SERCO, is strictly prohibited and constitutes an infringement under Article L. 335-2 and subsequent articles of the French Intellectual Property Code, which provides for the civil and/or penal liability of the offender.
Any databases made available on the SERCO website are protected by the provisions of French Law N°. 98-536 of July 1, 1998 transposing the Directive 96/9/EC of March 11, 1996 on the legal protection of databases into the French Intellectual Property Code. Any reproduction, re-use and/or extraction of all or any substantial part of the content of these databases is prohibited.
The company names, logos and brands appearing on the SERCO website are registered trademarks of SERCO and/or of its Subsidiaries or for which SERCO has a right of use for the purposes of this website. Total or partial reproduction or use of these distinctive signs without the prior written authorization of SERCO is prohibited.
Personal Data Collected
In order to answer questions or requests from users of the SERCO website, respond to job applications submitted spontaneously or in response to published job offers, manage public communications systems, better understand users so as to improve the quality of services offered on the website and inform you about the latest commercial and technical developments of SERCO, press releases, and publications, of SERCO website, SERCO may need to request personal information such as an email address, either on an optional or required basis.
The information will be obtained and treated in a manner respectful of the user's privacy and the law. It will be recorded for specific and legitimate purposes and will be used solely for these purposes.
The information requested will be sufficient, relevant, and not excessive for these purposes. Precautions will be taken to protect the security and the confidentiality of this data so that it will not be damaged, altered, destroyed, or communicated to unauthorized third parties.
Personal Data such as email addresses and/or personal information collected in this way on the SERCO website is entered voluntarily by users in order to access certain services offered on the website, such as job offers, press releases, SERCO company publications, with the exception of IP addresses, which are recorded automatically.
Effective date: May 25, 2018
SERCO ("us", "we", or "our") operates the www.serco-tools.com website.
This page informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our website and when we are in touch with you by other means. You can express your choice about the treatment of your data.
We use your data to provide and improve our website and our service and communication to the third persons.
By using the website, you agree to the collection and use of information in accordance with this policy.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the website or from the website’s infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
User And Recipient
The User is the individual using our website.
The Recipient is a person who is contacted by SERCO by all means.
The User and the Recipient correspond to the Data Subjects, who are the subjects of Personal Data.
Types of Data Collected
While using our website or being in touch with us, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information about how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use third-party Service Providers to monitor and analyze the use of our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Tracking And Cookies Data
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Use Of Data
SERCO uses the collected data for various purposes, notably :
- To ensure the functionnality of the SERCO website
- To provide you with information related to changes occured on our website
- To provide you with information showing our latest technical and commercial developments, submit special offers and general information about our range of equipment, services and events
- To allow you to participate in interactive features of our website when you choose to do so
- To select the equipment for your applications
- To provide you with technical and commercial information
- To gather analysis or valuable information so that we can improve our website
- To monitor the usage of our website
- To detect, prevent and address technical issues
Retention Of Data
SERCO will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Data
Disclosure For Law Enforcement
Under certain circumstances, SERCO may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
SERCO may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of SERCO
- To prevent or investigate possible wrongdoing in connection with the website
- To protect the personal safety of users of the website or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Therefore it cannot be guaranteed that information or Personal Data, which is transmitted to us will not be intercepted by third parties during their transmission.
SERCO aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In accordance with the French and European texts about data protection, SERCO may add to, modify, delete or erase any incomplete, inexact, or outdated Personal Data that relates to the functioning of the SERCO website, either through its own initiative or by request of the user in question.
In accordance with the French and European texts about data protection, users are thus informed of their right to access, modify, or delete Personal Data that concerns them. These rights may be exercised:
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
You have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the limitation or the deletion of Personal Data held about you
You have the right to data portability for the information you provide to SERCO. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
Our website does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By the tag « network & contact » on our website (www.serco-tools.com)
- By email: firstname.lastname@example.org or email@example.com
- By phone number: +33 (0)4 75 01 42 98
- By mail: SERCO SAS, ZA de Meyrol, 2, rue de l’Artisanat, 26200 Montélimar
SERCO may not be held liable for damages of any kind; direct or indirect, financial or commercial loss, loss of programs and / or data, overrun, loss of profit, system, operating or production losses, which may result from the content or use of this internet site, any of its affiliates, or from the downloading of data.
In no event can SERCO be held liable for any incidental or consequential damages of any kind in relation to the contents, the use of this site, an affiliate site, or the inability to access one of these sites. This list is not exhaustive.
For legal relations between you and SERCO, resulting from the use of the Internet sites, the rights of the Republic of France take precedence. For any legal disputes with registered traders that result from the use of these internet sites, the area of jurisdiction will be considered to be the headquarters of SERCO, Étoile-sur-Rhône, France. SERCO will not be held responsible nor will they take responsibility for contents of linked internet sites. Only the operators of those sites may be held liable.
Please take the time to familiarize yourself with the contents of this section before using this site. We reserve the right to make changes and updates to this site from time to time without prior notice. Please contact SERCO for further information.